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宜家問題抽屜柜壓死美國男童達成4600萬美元訴訟和解
2020-01-11 18:29  www.goodwikis.com

  日前,被宜家“问题抽屉柜”压死的美国男童的父母和宜家达成了和解。男童父母的代理律师向外界表示,宜家将向男童父母赔偿4600万美元(约合人民币亿元)。

The parents of American boys who were crushed by IKEA's \"problem drawer cabinet\" have reached a settlement with IKEA. The lawyer representing the boy's parents told the crowd that IKEA would pay $46m (100m yuan) to the boy's parents.

  宜家中国区公关经理杨帆在回复中国网财经书面采访时称,宜家是在2019年12月18日和上述美国家庭达成诉讼和解的,“虽然没有任何办法可以改变这个令人悲伤的事件,为了这个家庭和所有受到影响的人,宜家对于这个诉讼达成了决议表示感谢。”

In response to a written interview, ikea's china district public relations manager, yang Fan, said ikea had reached a settlement with the u.s. family on december 18,2019.\" Although there was no way to change the sad event, ikea thanked the family and all those affected for reaching a resolution.\"

  公开资料显示,宜家集团于1943年创建于瑞典,目前已成为全球最大的家居用品企业,在全球29个国家或地区拥有三百多家商场。1998年,宜家在上海开办了第一家商场,此后,借助中国经济飞速发展的红利,宜家在中国的业务规模迅速扩大。目前,宜家在中国境内的商场及体验中心已达30家。

Ikea, founded in sweden in 1943, has become the world's largest household goods company with more than 300 stores in 29 countries or regions, according to public information. In 1998, IKEA opened its first mall in Shanghai, and since then, with the dividends of China's rapid economic growth, IKEA's business in China has expanded rapidly. At present, IKEA has 30 stores and experience centers in China.

  据悉,上述事故发生在2017年,引起事故的是宜家MALM系列抽屉柜。男童父母在上诉中指控宜家明知这款抽屉柜有翻倒危险,且曾导致多宗儿童受伤甚至死亡,却没有提醒消费者将其固定在墙上。

It is reported that the above accident occurred in 2017, causing the accident is IKEA MALM series drawer cabinet. In their appeal, the boy's parents accused ikea of knowing it was at risk of overturning the drawer cabinet and had injured or even killed a number of children, without warning consumers to attach it to the wall.

  中国消费者对宜家MALM系列抽屉柜也并不陌生。2016年,因频发安全问题,宜家宣布在北美召回800万件MALM系列柜子,却表示中国市场上的同款产品不在召回之列。

Chinese consumers are also no stranger to IKEA's MALM series drawer cabinets. In 2016, IKEA announced a recall of 8 million MALM series cabinets in North America due to frequent security concerns, but said the same products on the Chinese market were not among the recalls.

  虽然经过中国市场监管总局等多个部门介入后,宜家最终同意召回中国市场上的MALM系列抽屉柜产品,但是,召回事件所反映的宜家对待中国和美国消费者的“双标”态度,至今仍在被国内消费者诟病。

Although IKEA finally agreed to recall the MALM series drawer cabinet products in the Chinese market after several departments, including China's General Administration of Market Supervision, the \"double-standard \"approach to Chinese and American consumers reflected in the recall has still been criticized by domestic consumers.

  国外消费者对宜家的召回措施也难言满意,上述涉事男童父母表示,虽然涉事的抽屉柜曾在2016年被召回,但他们却未得到通知。他们认为宜家有关涉事抽屉柜的召回通知未能有效通知到消费者,并要求宜家改善通知程序。

Foreign consumers are also hardly satisfied with IKEA's recall, with the boy's parents saying they had not been notified of the recall of the drawer cabinet they were involved in in in 2016. They argue that IKEA's recall notice on the drawer cabinet involved failed to effectively inform consumers and asked IKEA to improve its notification procedures.

  男童父母代理律师表示,和解协议要求宜家与安全倡导组织“家长反对倾倒”见面,让更多消费者了解问题家具产品的召回事宜。

A lawyer representing the boy's parents said the settlement required ikea to meet \"parents against dumping\" with the safety advocacy group to let more consumers know about recalls of faulty furniture products.

  宜家中国区公关经理杨帆表示,宜家仍然在努力探索并寻求合作,以解决这一非常重要的家庭安全问题。产品安全是宜家的重中之重,也是日常产品设计流程的核心。

IKEA China Public Relations Manager Yang Fan said IKEA is still trying to explore and seek cooperation to address this very important family safety issue. Product safety is the top priority of IKEA and the core of the daily product design process.

  中国网财经记者注意到,宜家(中国)官网上列出了自2014年至今在中国地区的13次召回记录,平均每年达2次多。

China's ikea (china) website lists 13 recalls in china since 2014, with an average of more than twice a year, financial reporters noted.

  同样是抽屉柜产品,2019年4月,宜家曾向国家市场监督管理总局提交召回计划,决定召回部分进口桑维婴儿换衣桌/抽屉柜产品。据统计,中国大陆地区受影响的产品数量共计13478件。

Also a drawer cabinet product, in April 2019, IKEA had submitted a recall plan to the State Administration of Market Supervision and Management, and decided to recall some of the imported Sanway baby changing table\/drawer cabinet products. According to statistics, the total number of affected products in mainland China is 13478.

  2019年10月,宜家再召回儿童产品,此次召回的是部分进口玛特弗罗围嘴(红/蓝2件套)。据悉,本次召回范围内的玛特弗罗围嘴(红/蓝2件套)上的纽扣在用力拉扯时可能发生脱落,如果儿童吞咽了纽扣,有可能造成窒息风险。

In October 2019, IKEA recalled children's products, this recall is part of the imported Matvero bib (red\/blue 2-piece set). It is reported that the buttons on the Matvero bib (red\/blue 2-piece set) in the scope of the recall may fall off when pulling hard, and if the child swallowed the button, there is a risk of suffocation.

  虽然宜家中国区公关经理杨帆此前在回复中国网财经的书面采访时称,产品安全始终是宜家工作的重中之重,宜家有一套完整的质量管控体系,用以确保宜家产品符合销售市场相关的法律和标准。但是,产品质量问题,并没有就此销声匿迹。

Although ikea's china public relations manager, yang fan, previously responded to a written interview with china.com, saying that product safety has always been the top priority for ikea, ikea has a complete quality control system to ensure that ikea products comply with the relevant laws and standards in the sales market. However, the quality of the product has not disappeared.

  其中,2019年12月9日公示的,标称生产企业为“生产者:宜家瑞典有限公司境内授权代理机构:宜家(中国)投资有限公司进口商/分销商:宜家贸易(中国)有限公司”于2018年12月10日生产的,标称商标为“IKEA?”的一款DJUNGELSKOG靠垫,耐干摩擦色牢度不合格。

Among them, published on December 9,2019, the nominal production enterprise is \"producer: IKEA Sweden Limited domestic authorized agency: IKEA (China) Investment Co., Ltd. importer\/distributor: IKEA Trading (China) Co., Ltd.\" produced on December 10,2018, the nominal trademark is\" IKEA \"? A DJUNGEL SKOG cushion with non-qualified color fastness to dry friction.

  关于上述DJUNGELSKOG靠垫不合格问题,宜家中国区公关经理表示,受检测批次的尤恩格斯库格靠垫存在“耐干摩擦色牢度”争议,相关批次已经下架。正在销售的尤恩格斯库格靠垫经检测“耐干摩擦色牢度”符合相关规定。

Regarding the above DJUNGEL SKOG cushion is not qualified, IKEA China Public Relations Manager said that the tested batch of you Engels Kug cushion has a \"dry friction fastness\" dispute, the related batch has been removed. The Yu Engels Kug cushion being sold has been tested for \"color fastness to dry friction\" in accordance with relevant regulations.

  2020年1月6日公示的,标称由“宜家瑞典有限公司境内授权代理机构:宜家(中国)投资有限公司”生产,标称商标为“IKEA”,批号为“座和靠背20180914,其他配件(检样20180919,备样20180921)”的奥菲儿童书桌椅产品,警示标识不合格。

On January 6,2020, the nominal production by \"IKEA Sweden Limited domestic authorized agency: IKEA (China) Investment Co., Ltd.\", the nominal trademark is\" IKEA \", batch number is \"seat and backrest 20180914, other accessories (inspection sample 20180919, standby sample 20180921)\" Ofi children's desk chair products, warning signs are not up to standard.

  关于上述奥菲儿童书桌椅产品不合格问题,宜家中国区公关经理表示,受检测批次的奥菲儿童书桌椅缺少“成人安装,儿童勿近”的警示标识。由于抽检时,受检货号的产品已经停产,目前该货号产品也已经下架。正在销售的其他货号的奥菲儿童书桌椅警示标识完整。

The ikea china public relations manager said the test batch of ofi children's desk chairs lacked a warning sign for \"adults to install, children to stay away \". Due to the spot check, the product of the inspection number has been shut down, and the product has been removed. Other items on sale are complete with a warning sign for the ophi children's desk chair.

  宜家中国区公关经理在回复记者的采访中同时表示,宜家始终视产品质量和安全为工作的重中之重。通过覆盖全价值链的质量管理体系,宜家将尽全力为消费者提供更优质的家具和家居产品。

Ikea's china public relations manager responded to a reporter's interview by saying that ikea always sees product quality and safety as its top priority. Through the quality management system covering the full value chain, IKEA will do its best to provide consumers with better quality furniture and household products.